Recognition of a Customer’s Expectation of Privacy
We believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority.
Use, Collection, and Retention of Customer Information.
We collect, retain, and use information about customers only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities; to comply with certain laws and regulations; to help us design or improve our products and services; or to understand customer financial needs so that we can provide quality products and superior service.
Disclosure of Customer Account Information
We do not reveal specific information about your accounts or other personally identifiable data to unaffiliated third parties and companies for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to unaffiliated companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.
Maintaining Customer Privacy in Business Relationships With Third Parties
We may disclose information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. When we conduct business with third parties, we will require these third parties to safeguard our confidential information, to use the information only for the purpose for which it is disclosed, to not re-disclose the information, and to abide by applicable law.
Security Procedures to Protect Information.
We are committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and continually assess new technology for protecting your personal information.
Limiting Employee Access to Information
Employee access to personally identifiable customer information is limited to those with a business reason to know such information. Because of the importance of these issues, Mayville State Bank employees are educated on the importance of maintaining the confidentiality of customer information. Employees who violate these privacy principles will be subject to disciplinary measures.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about our customers. Upon notification, we will respond to customer requests to correct inaccurate information in a timely manner.
Providing Privacy Information
We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these privacy principles and reflect an overview of our policy in our "Privacy Notice" which will be furnished to customers upon opening an account and annually thereafter. Customers who have questions about these our privacy principles or have a question about the privacy of their customer information should call the privacy officer of Mayville State Bank.
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